Thursday, July 24, 2014

Directing Traffic

If you build and maintain daily logs scheduling everything on your radio station other than music, I’d say that you and your station's music director are the "de facto" programmer and sales manager.

Most sales directors “get” this and the most skilled among them work hard to make the traffic person feel like they work for sales.

A great seller can close a deal, a terrific SM can manage the rate the client agrees to pay, BUT no money comes in until the spot runs, the account gets billed and the money collected.  The traffic department is the place where that all starts.  For this reason, it’s a rare radio station where sales doesn’t meet with traffic multiple times daily.

Meanwhile, I am constantly amazed by how distant many otherwise excellent Programmers/Brand Managers keep their traffic director.

Maintaining/helping programmers police and project commercial unit limits, balance and flow of commercial matter - that makes up at least 25% of every hour of programming - and accurately hitting financial goals impact everyone's pay checks.

It’s my experience that the majority of traffic people understand this and love being recruited as an ally of programming management.  They need backing and support in their attempts to keep a great radio station in balance.

Of course, they’ll get it from the Market Manager and Sales Management.

Can they expect it from the Programmer too?

I hope so.

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