Thursday, February 06, 2014

When It Comes To Cross Media Usage, Keep Your Eyes On Canada

Since BBM Canada makes use of the PPM to measure both major market TV and radio usage, Canada's media ratings company is in an excellent position to compare apples to apples in all forms of encoded audio and video usage.

BBM has three initiatives underway:
  • BBM started a test last August to determine whether or not the PPM radio meter panel can support Internet streaming measurement (i.e., separating Internet streaming from live broadcast currently reported together) and to look into the volume of Internet streaming usage by radio broadcaster audiences.

    Twenty-two Toronto member stations started participating in a test late last summer, separately encoding their online radio stream.  Now, 25 Toronto radio stations are encoding both their terrestrial and streaming programming.

    Then, in November eighteen stations in Vancouver Central (Metro) Area were added to the test and as of December, sixteen stations have participated in Montreal Central (Franco and Anglo). 

    Individual station-level data have been presented to all participating broadcasters in each market by BBM, but the data is not yet currency for public release.

    However, the early headline is quite promising, boding well for the future.

    The combination of over the air PPM usage average minute audience and encoded streaming appears to increase radio's total week 12+ audience by about 3%.  OF course, there is great variability in online streaming between stations.

    BBM told its member stations this week that overall the highest percentage of online listening occurs during the workday at 5%.

  • The second initiative is to report radio tuning and television viewing in a single database. 

    BBM’s Cross Media Database was tested in the past few months, and will be released in May with data back to September 2013.  Quarterly releases will occur until August, and then Cross Media will be released monthly.

    Cross Media Data is not currency as it is based on Central Areas, and Television currency is based on Extended Markets, but this single source data should have many other uses.  Data will be at the respondent level so users will have a lot of flexibility looking at tuning between radio and television from the same sample.

  • The third initiative, Non Linear Measurement, is in a proof of concept test.  This is designed to report media that is accessed from servers.  The initial test is for Video on Demand, but this technology to extend PPM to user-controlled access will have many other uses in radio and television.   Television broadcasters have installed the software based encoders and will insert the PPM codes as the material is loaded to their servers.  Data should be available for industry assessment mid-2014.  BBM is the only measurement organization able to measure Non Linear consumption in its panel.  BBM already reports all live streaming, so addition of non-linear will give users a full view of consumption of their programming regardless of the platform. 
These initiatives extend BBM measurement across media, and much deeper into media now reported.  It should be clear in a few months how these datasets can be used.

Organizations south of the 49th parallel working in this same area have a lot to learn from our Canadian friends right now.

2 comments:

DAVE NEWTON said...

Important reporting. Great work, Jaye. Your clients, and all radio people, are lucky to have you.
Dave Newton

Joe Mandese said...

The National Association of Broadcasters (NAB) Thursday called on Nielsen to delay a planned roll-out of a new “hybrid” method for measuring local TV audiences until it can be “fully tested in the marketplace.”

The request, which was termed “big news” by one long-time broadcast researcher, comes weeks after Nielsen began briefing clients on a major overhaul of its local TV measurement service, including the controversial hybrid methodology.